Refund & Returns
We at Decoroom strive to provide the best quality products and services. However, if you are not satisfied with your purchase, we offer a hassle-free return and refund policy as outlined below.
Return Policy
We have a 5-day return policy, meaning you have 5 days from the date of receiving your item to request a return.
Conditions for Return:
- The item must be unused, unwashed, and in its original packaging.
- All tags, receipts, and accessories must be included.
- Returns are not applicable on items marked as non-returnable at the time of purchase.
- If the product received is damaged, defective, or incorrect, please reach out to us immediately.
Return Process:
- Contact us at [decoroom.in@gmail.com] or +91 85910 61188 with your order details.
- We will provide return shipping instructions.
- Once we receive the product, it will undergo an inspection.
- If approved, the return will be processed within 2 business days.
Refund Policy
Once your return is received and inspected, we will notify you about the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method within 10 business days.
- Please note that banks and payment providers may take additional time to reflect the amount in your account.
- If you haven’t received your refund within 15 business days, contact us at [decoroom.in@gmail.com] or +91 85910 61188.
For any further queries, feel free to reach out to our support team. We are here to help!