Privacy Policy

Privacy Policy– Owner (Mith Virpal Jain)

This Privacy Policy describes how Decoroom and its affiliates (collectively “Decoroom, we, our, us”) collect, use, share, protect, or otherwise process your information/personal data through our website https://www.decoroom.in (hereinafter referred to as “Platform”).

Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India, and your personal data will primarily be stored and processed in India.

By visiting this Platform, providing your information, or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions. You further agree to be governed by the laws of India, including but not limited to the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.

1. Collection of Personal Data

We collect your personal data when you use our Platform, services, or otherwise interact with us. Some of the information that we may collect includes, but is not limited to:

• Personal details provided during sign-up or while using our Platform, such as name, date of birth, address, telephone/mobile number, email ID, and identity proof details.
• Sensitive personal data (with your consent) such as:
  • Bank account details, credit/debit card details, or other payment instrument information.
  • Biometric information (e.g., facial features, physiological details) for specific Platform features.
• Behavioral data, including preferences, interactions, and other voluntarily provided information.
• Transaction-related information on our Platform and third-party business partner platforms.

If your personal data is collected directly by a third-party business partner, their privacy policy will govern its use, and we encourage you to review their policies before sharing any information.

Important: We will never ask for your debit/credit card PIN, net banking, or mobile banking password. If you receive such requests via email, phone calls, or messages, do not provide any information and report it to the relevant authorities immediately.

2. Usage of Personal Data

We use personal data to provide services, enhance customer experience, and for the following purposes:

• Processing orders and transactions.
• Resolving disputes and troubleshooting issues.
• Informing you about offers, products, services, and updates.
• Customizing user experience and improving Platform functionality.
• Preventing, detecting, and investigating fraud or other illegal activities.
• Conducting marketing research, analysis, and surveys.

You have the option to opt out of certain marketing communications at any time.

3. Sharing of Personal Data

We may share your personal data internally within our group entities, corporate affiliates, and third parties, including but not limited to:

• Sellers, business partners, and logistics service providers.
• Payment processors and prepaid payment instrument issuers.
• Third-party marketing and advertising partners (unless you opt out).
• Law enforcement agencies or government authorities when required by law.
• Third parties for legal compliance, fraud prevention, or protection of our users’ rights and safety.

4. Security Precautions

We implement reasonable security measures to protect your personal data from unauthorized access, loss, or misuse. Our security practices include:

• Secure servers for storing personal data.
• Encryption and secure transmission protocols.
• User responsibility for safeguarding account credentials.

However, while we take appropriate steps to protect your information, no method of transmission over the internet is completely secure. You acknowledge and accept the inherent risks of online data transmission.

5. Data Deletion & Retention

You have the option to delete your account through the Platform settings. However, certain conditions may delay or prevent account deletion, including:

• Pending grievances, claims, or unresolved transactions.
• Legal or regulatory requirements necessitating data retention.

Upon deletion, all associated personal data will be permanently removed. However, we may retain anonymized data for analytical and research purposes.

6. Your Rights

You have the right to access, rectify, and update your personal data directly through the Platform. Additionally, you can withdraw consent for data processing by contacting us at:

📧 Email: decorroom-ingmail-com
📞 Phone: +91 85910 61188

To withdraw consent, please mention “Withdrawal of consent for processing personal data” in your request. Withdrawal will be subject to applicable laws and may impact access to certain services.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our information practices. Any significant changes will be notified through appropriate channels as per applicable laws. We encourage you to review this Privacy Policy periodically for updates.

Effective Date: [3/30/2025]